Shipping policy

New Zealand Shipping

We currently offer free urban shipping within New Zealand. A small additional fee applies to rural addresses. 

Orders are generally dispatched within 1–3 business days.

Estimated delivery time is approximately 3 business days after dispatch, depending on your location and courier services.

Tracking information will be provided once your order has been shipped.

Australian Orders

Shipping to Australia is priced at 20 NZD. 

Orders are generally dispatched within 1–3 business days.

Estimated delivery time is approximately 5 business days after dispatch, depending on your location and courier services.

Tracking information will be provided once your order has been shipped.

If you are looking for a bulk order, please contact us at littlehello@podipaws.com before placing your order to discuss shipping availability and costs.

Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

Delivery Delays

While we do our best to ensure prompt delivery, delays caused by couriers, customs, weather events, or other circumstances outside our control may occasionally occur.