Terms of service

Welcome to Podi Paws Limited

By using our website www.podipaws.com and purchasing our products, you agree to the following Terms & Conditions.

Products

Our products are designed as educational and routine-support tools for children and families. They are intended to support visual understanding of time, routines, calming activities, and everyday transitions.

Every child is unique — if countdowns cause stress, we recommend using shorter time periods or guiding your child through the routine or transition together in a fun and supportive way.

Our timers are learning tools and are not intended as professional, medical, behavioural, or therapeutic advice. Please use them in the way that best supports your child and family.

Our timers are made from glass with a protective plastic outer shell designed to help protect little hands in the event of accidental breakage, along with wooden top and base components.

Timers provide approximate durations and are not precise to the second.

While designed with children in mind, our products are educational items and are not toys.

Safety Information

  • Adult supervision is recommended at all times.
  • Not suitable for children under 3 years old.
  • Discontinue use and discard immediately if any breakage occurs.
  • Please handle with care.

Orders & Pricing

All prices are listed in NZD.

We reserve the right to:

  • Correct pricing errors
  • Update products or pricing at any time
  • Refuse or cancel orders where necessary

Website Imagery

At Podi Paws, protecting children’s privacy is important to us.

Some lifestyle imagery featuring children on our website and social media may be AI-generated or digitally created to help protect the identity and privacy of children online.

All product photography represents our real products.

Product Variations

Due to the natural and handmade nature of some materials, slight variations in colour, wood grain, finish, or appearance may occur.

Consumer Guarantees

Nothing in these Terms & Conditions limits your rights under New Zealand consumer law, including the Consumer Guarantees Act where applicable.

Contact

Podi Paws Limited
Auckland, New Zealand
littlehello@podipaws.com